Order Tracking

Track Your Order With Confidence

Once your order leaves our fulfilment facility, we send a shipping confirmation email with your carrier name, tracking number and a tracking link. It can take 24–72 hours for a carrier’s tracking system to show its first scan.

How to Track

• Open the shipping confirmation email and select the tracking link; or
• Visit [yourdomain.com/track-order] and enter your order number and the email address used at checkout; or
• Enter your tracking number directly on the carrier’s website.

If You Cannot Find Your Tracking Details

First, check your spam or promotions folder and confirm that the email address was entered correctly at checkout. If your order has been processed but no tracking details are visible after 72 hours, contact wul420497@gmail.com with your order number.

Delivery Updates

Tracking updates are provided by the carrier. Delivery dates are estimates, not guarantees, and may change because of customs clearance, weather, remote-area routing or other events outside our control. If the carrier marks an order as delivered but you cannot locate it, please check with household members, neighbours and the carrier first, then contact us within 7 days so we can help review the shipment.